“Good practice in infertility clinics encompasses more than medical care. Clinics need to be prepared to take into account and deal with the psychosocial issues that confront couples who [...]
If you search the Internet for interview techniques you will get plenty of tips for interviewees. But next to nothing for employers wanting to get the most out of the interview process. As a [...]
Ever heard of bait and switch? Back in the last century, this was a marketing technique used by unscrupulous portable fruit stalls in London streets. The stalls displayed enticing fresh fruit, [...]
The ability to empathise with patients is a quality that is emphasised as a prerequisite for health care professionals. Especially for those at the caring end of the spectrum, in particular [...]
Becky One went to lunch and apparently kept on going. Becky Two gossiped on her cell phone about her co-workers, while you waited at her desk for her to look up. Becky three was in training for a [...]
Procurement was once an art that has evolved into a science over the last 20 years! Back in the 1980s negotiation for services and products was often a question of experience and feel. Personal [...]
The Joy of Networking In the last blog I covered networking and why it is so important to small to medium sized IVF clinics. At the end of the blog I looked at planning, strategy and the [...]
The first instalment of this blog looked at methodologies and documentation related to maintenance and calibration of laboratory equipment. In this second part we look at management of the [...]
The joy of networking About 25 years ago a new word sprang into being in the business lexicon. There was nothing special about that, words come and go in management speak all the time. New words [...]
Accreditation for IVF clinics is an important consideration with a multitude of benefits. When you implement quality management systems with positive risk reduction and emphasis on staff [...]